[ERROR FIXED] Razer Synapse Not Working on Windows 10/8/7

[ERROR FIXED] Razer Synapse Not Working on Windows 10/8/7

Razer makes one of the most reliable and multifaceted devices. It may not be a surprise to see you own their astonishing Razer Mouse or the all-time popular Razer keyboard. And if you do so, you might have already experienced the Razer Synapse i.e. Razer’s cloud software for managing Razer devices. Though the software is great, it might create issues at times, hampering your work experience. You may witness the Razer Synapse not working too often. On that account, I will show you how to can fix Razer Synapse not Working in Windows 8/8.1/10.

This guide will definitely help you in rough times when your Razer Synapse is not working and you need a fix for the same.

What is Razer Synapse?

The Razer Synapse is a software that lets you bind controls or assign macros to any other Razer devices. It saves all your configurations in a cloud-based storage that helps you with switching quickly between configurations. Additionally, it is well equipped with features like heat maps, statistics, hardware configurator and more to make your life easy.

Why is Your Razer Synapse Not Working Properly Error?

The Razer Synapse may not work mainly due to missing, corrupted or outdated drivers. However, the Razer Synapse can trouble due to a few other reasons too, including being incompatible, affected by malware, corrupted system files and clashes with antivirus software. Therefore, in this guide, you will go through different methods for fixing Razer Synapse not responding and Razer Synapse won’t open issues.

How To Fix the Razer Synapse Not Working Issue?

Many people have faced the Razer Synapse issue multiple times. Therefore, in this article, I’ll show you eight most relevant methods to fix the Razer Synapse not working issue.

Method 1: Uninstalling and Re-installing the Razer Drivers

This is the most common method to fix Razer Synapse not working issue. You just have to uninstall and re-install Razer devices on your PC. You can follow the steps below for an easy operation.

Step 1: Firstly, Download the Razer Synapse drivers from the official website if you haven’t already.

Step 2: Install them as an administrator and check if the issue is solved because it might be the case that you haven’t installed the Razer Synapse drivers before.

If the above fix doesn’t work, keep the downloaded drivers and follow the instructions below.

Step 1: First of all, press the Windows Key + R on your keyboard, simultaneously. This will open the Run Dialog Box.

Reinstall device driver (1)

Step 2: Type devmgmt.msc and tap OK.

Step 3: Click on the Human Interface devices, then click on Keyboards.


Step 4: Next up, search for Mice and other pointing devices option and expand it.

Step 5: Next, right click on the available Razer devices and click on Uninstall Devices button.


Step 6: Now Open the start menu, type programs in the Search bar and click the Apps & Features option.

Method 1 - 4

Step 7: Click on Razer Synapse and press the Uninstall button.

Uninstalling razer drivers

Step 8: Disconnect all your Razer devices from your PC. After a time frame of around 3 minutes, Plug them back.

After doing this, Windows will re-install the Razer drivers automatically. Just download and install the Razer Synapse again and it will start working flawlessly.

Method 2: Disabling Razer Surround

Step 1: Uninstall Razer Synapse and delete the old files from your system.

Step 2: Download the latest version Razer Synapse from the official website of Razar. Install it and Connect Synapse to the Internet.

Step 3: After the setup is done, you will see two notifications.

Step 4: Click on Razer Surround and press Cancel. Do not update it. If update the Synapse software option appears after this, then click on it and Restart your computer.

Method 3: Disable Antivirus and Firewall

Sometimes, the firewall of the antivirus present on your system may block few services of the Razer Synapse and halt the normal functioning. Therefore, simply remove or disable your antivirus and or firewall software to see if the Razer Synapse starts working again.

Method 4: Install Latest Microsoft .NET Framework

If the above methods don’t work for you, try removing the Microsoft.NET Framework and Reinstall the latest version from this link.

Method 5: Install and Update the Razer Drivers with Driver Easy

Step 1: Download Driver Easy software from the link below and Install it on your system

Step 2: After the installation is done, simply open the program and click on Scan Now. Driver Easy will now scan your PC and prompt if installation and or updating of any new driver is required.

Drivereasy Scan

Step 3: Check the highlighted Razer drivers and click the Update button. This will automatically download and install the correct and latest version of those drivers on your system. A premium version of Driver Easy is available as well, however, you can do this with the Free version.

DriverEasy Update All

Note: You can simply press Update All button to Update all of the required drivers present on the system in addition to the Razer drivers. But do remember that this option requires the PRO version that can be bought for around $30  and comes with full support and a 30-day money back guarantee.

Step 4: Now, simply restart your PC to see if Razer Synapse not working issue is solved.

Method 6: Fixing Compatibility Issues

The Razor Synapse gives problems due to certain compatibility issues that may arise on your Windows 10/8/7.

If on Windows 8, Open the synapse properties -> Compatibility -> run the program with windows 7.

For Windows 7, follow the same procedure above as an administrator. This will definitely fix issues with the Razer Synapse.

Method 7: Update your Windows

Updating the Windows may fix certain bugs and improve the overall performance and stability of the system. This might fix the compatibility issues as well.

To Update your Windows,

Step 1: Open Control Panel and then go to System and Security.

Step 2: Open Windows Updates Section.

Step 3: Click on Check for updates option and let Windows search and install the available updates.

Method 8: Clean Boot

Most of the time we try complex fixes for an issue that goes away just by a simple clean boot. As per some of the users who faced this problem earlier, performing a clean boot can fix the software issues.

To do a Clean Boot follow this steps:

  1. Open Start menu and type msconfig in the search box.
  2. Click on Selective startup in the General Tab.
  3. Uncheck the checkbox having Load startup items option.
  4. Tap on the Services tab.
  5. Select the Hide all Microsoft services check box present at the bottom.
  6. Click Disable all and then press OK.

Final Words:

So those were the eight different methods to fix the Razer Synapse not working issue. You can try each one of the methods to check if Razer synapse is back to life and starts functioning normally.  As per our experience, the method of reinstalling device drivers and updating the drivers should fix the issue for most people. You can clear your further doubts in the comment section below.


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