[FIXED] There Was a Problem Resetting Your PC [100% Working]

While resetting your Windows PC to its default state often users see the “There was a problem resetting your PC error.” In this article, I’ll cover five methods to solve the resetting problem in Windows 10, 8, 8.1. I’ll also cover how this issue occurs in your system and other good technical stuff. Stick around with me till the end for some power-packed information.

Now then, let’s get started!

There Was a Problem Resetting Your PC

What Exactly is “There Was a Problem Resetting Your PC” Error?

Before we learn how to solve this error with the proven methods let’s first understand what makes this error occur. While booting the system if something mess up Windows OS runs into the Automatic Repair Wizard and tries to fix the issues automatically.

Nonetheless, if it fails to boot the system, you need to Repair or Refresh the system. Now if it’s your bad day while refreshing the system, you’ll see “There was a problem refreshing your PC. No changes were made.” This is really frustrating and only gets worse over time.

Refresh your PC

On the other hand, while resetting the PC, you might get the “There was a problem resetting your Windows 10 PC Error.

Reset your PC

Microsoft officials have admitted that it is due to a bug in Windows 10 and have provided these conditions under which Windows may experience this issue. Here are the following conditions:

  • Your PC came with Windows 10 pre-installed and was not an upgrade from Windows 7 or Windows 8.1.
  • The PC manufacturer enabled compression to reduce the disk space required for pre-installed applications.
  • You created a USB recovery drive using the “Create a recovery drive” feature in Windows 10.
  • You booted the PC to the USB recovery drive and selected, Troubleshoot -> Reset this PC -> Remove everything.

Now that you know what the error is all about let’s quickly jump into the methods to get rid of this error.

How to Fix There was a problem resetting your PC error?

I will list down five working methods that work to solve the “There was a problem resetting your PC on Windows error.” Don’t worry you don’t need any sort of technical knowledge to solve the error it’s dead simple to resolve. Just follow along with the methods listed down below, and you’ll be good to go.

Method 1: Using Command Prompt

Command Prompt is a very powerful tool to solve almost any error that occurs in the Windows

operating system. Here’s how you can use it to solve resetting error in Windows:

Step 1: First of, click on the Start option and find the Power option. Hold the Shift key and click Restart.

Power and restart

Step 2: You’ll now see a blue screen there in follow this path Troubleshoot -> Advanced options -> Command Prompt.


Step 3: Finally select your account and enter the password (if not you can ignore that option). Once done, click on Continue.

Command Prompt

Password CMD

Step 4: After that, you’ll see a black command prompt window wherein copy paste the code given below and hit Enter in the bottom right corner.

cd %windir%\system32\config

ren system system .001

ren software software.001

3 Commands

Step 5: Once you enter the commands, you’ll now be taken back to the boot options page. Click on Continue to boot into your Windows 10 OS.

Continue boot

Step 6: Lastly, try resetting your PC.

Hopefully, that will resolve the error for you. But just in case if it doesn’t hop into the next method.

Method 2: Use Recovery USB Drive

Recovery USB Drive is a proven method that works to fix the “There was an error resetting your Windows PC problem”. Follow the below-mentioned steps to apply this method

Step 1: First and foremost insert an empty USB flash drive of 16 or 32GB in your PC.

Step 2: Open the search bar from the Start menu and type in recovery drive.

Create a recovery drive

Step 3: You’ll now see an option in the top of the search result that says “Create a recovery drive.” Click on it. Finally, click Yes when User Account Control pops up.

Backup files

Step 4: You’ll be asked to backup system files to the recovery drive as while recovering the PC chances are you might lose all your important data. So click the checkbox.

Step 5: Now select your USB drive and click Next.

USB Flash drive

Step 6: Now a final pop up will hop in to Create a recovery drive wherein click on Create and finally click on Finish.

Create Recovery Drive

Step 7: Next, reboot your system. Continuously press F12 key to enter into the boot mode.

Step 8: Finally, you’ll see a blue screen with several options to choose from click on “Recovery from a drive.” Now simply follow the step by step instructions that appear on your screen.

Recover from a drive

Method 3: Cleaning Install Windows

If both the above methods don’t workout for you, then it’s finally time to clean the Windows installation completely.

Step 1: Insert the Windows installation media device and boot your PC.

Step 2: Now press F12 key to boot up into the installation media (USB or DVD) drive and format it. Once done, reinstall the Windows OS by following the on-screen instructions.

Method 4: Disable and Enable Reagentc

The other method that I have for you is to disable and enable reagentc to fix the error.

Step 1: Open up the command prompt from the Start menu.

Step 2: Now type in the commands one by one that is listed down below and hit Enter after typing in each command.

Reagentc /disable

Reagentc /enable

Step 3: Try resetting your pc and see if that solves the error.

Method 5: SFC Scan

Few users have reported that sometimes the issue occurs due to corrupted files and you can remove the files and get your PC back to normal with the SFC scan method. Here’s how to do the SFC scan to remove the “There was a problem resetting your PC error.”

Step 1: Press Windows + X key on your keyboard. Now select the Command Prompt (CMD) option in there.

sfc scannow

Step 2: Once the CMD opens type in sfc/scannow command and hit Enter. The process will now start and it will take anywhere between 20-30 minutes to complete the process. So stay patient in the meantime.

Method 6: DISM Scan

If the issue isn’t resolved with the SFC scan method, then you can try the DISM scan method. Both the methods are identical to each other.

Note: Only try the DISM method if the SFC scan method doesn’t work for you.

Step 1: Open command prompt (CMD) from the search menu

Step 2: Type in the below-given command and hit Enter. Let the system do it’s work because it will easily take 20-30 minutes to complete the full scan.

DISM /Online /Cleanup-Image /RestoreHealth


Step 3: Once the scan is complete try resetting your Windows pc and hopefully the issue will be resolved till now.


I hope you liked the article on how to solve the “there was a problem resetting your PC” issue. If the issue isn’t resolved yet kindly head over to the official forum from Microsoft and post your query there.

Also, if you have any doubts in the method listed above, please feel free to leave a comment down below and let me know. I’d be happy to assist you. Thanks for taking the time and reading the article. We have also written some other awesome guides written on the blog. Consider checking them out.

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